Frequently Asked Questions

My Local Vendor is Houston's trusted local vehicle marketplace. We connect verified buyers and sellers for safer private-party car transactions — with identity verification, listing approval, and structured test drive coordination built in.

My Local Vendor is currently focused on the Houston, TX market. We're building the most trusted local experience here before expanding to additional cities.

Browsing listings is free on the web and in the app. Creating a seller account and listing your vehicle is free during our launch period. Check the app for the most current pricing.

You can browse listings on the web without an account. However, to message sellers, book test drives, or create listings, you'll need to download the My Local Vendor app.

You can browse all approved listings at mylocalvendor.com/browse or in the My Local Vendor app. Use filters to narrow by make, model, year, price, and more.

Yes. Every listing on My Local Vendor goes through a review and approval process before it appears publicly. You'll see an 'Approved Listing' badge on all live vehicles.

Download the My Local Vendor app, complete identity verification, and then you can message sellers directly through in-app secure messaging. No phone numbers are exchanged until both parties choose to share them.

Verified sellers carry a Verified badge on their profile. You won't see personal details like full name or address, but you can be confident the seller's identity has been verified by My Local Vendor.

Download the My Local Vendor app, complete identity verification, tap 'Create Listing,' add photos and vehicle details, set your price, and submit. Our team reviews listings within 24 hours.

The My Local Vendor team reviews your listing for accuracy and completeness. If approved, it goes live immediately and appears in browse results. If we need more info, we'll reach out through the app.

Most listings are reviewed within 24 hours. During high-volume periods it may take up to 48 hours.

Yes, you can edit your listing from the app. Significant changes (like price, VIN, or photos) may trigger a re-review.

Identity verification is a required step for all My Local Vendor users who want to transact. It involves submitting a government-issued ID and a selfie, which are matched by our secure verification system.

Verification is typically completed within minutes. In some cases it may take up to a few hours.

Yes. Your verification data is handled through secure, industry-standard processes and is never shared with other users. We only display a Verified badge — not your personal information.

Test drives are scheduled through the app. My Local Vendor provides a pre-drive checklist, recommends safe public meetup locations in Houston, and documents the appointment in the app.

My Local Vendor recommends public, well-lit locations for test drives. Both parties agree on the meetup location in the app before meeting in person.

You can report any issues directly through the app. My Local Vendor support reviews all reports and takes action — including banning users who violate safety policies.